This is a draft pending legal review. Bracketed items marked like [this] are placeholders we will complete before launch.
Please read these Terms. They are the agreement between you and Handler Labs LLC for using Seatful. By using the Service you agree to them. If you do not agree, please do not use the Service.
1. The agreement
These Terms of Use govern your use of the Seatful iOS app and the seatful.app website and web app (together, the "Service"), provided by Handler Labs LLC ("Seatful", "we", "us", "our"), 5510 NW 38th Terrace, Coconut Creek, FL 33073, United States, support@seatful.app.
2. The Service
Seatful is a seating and event-planning app for weddings and events, with optional features to back up and sync your events to an account, to collect RSVPs, and to share charts from a private link. We may update, add, or remove features over time.
3. Your account
You can use much of Seatful without an account. To back up and sync your events, or to use the web app, you create an account with your email address and sign in with a one-time code or link. You are responsible for keeping access to your email and account secure, and for activity under your account. You can delete your account and its data at any time from within the app (Account, then Delete account) or by emailing us.
4. Your license to use Seatful
We grant you a personal, non-exclusive, non-transferable, revocable license to use the Service to plan your own events, or, with a Pro subscription, events you plan for others. You may not copy, resell, rent, reverse engineer, or misuse the Service, or use it to break the law or infringe anyone's rights.
5. Your content and your guests' data
You own the event and guest information you put into Seatful ("Your Content"). For Your Content you are the data controller and we act as your processor: we store and process it only to provide the Service to you and on your instructions, as described in our Privacy Policy, which includes the list of our sub-processors. You are responsible for Your Content, including:
- having the right and a lawful basis to collect and use the contact details and other information you enter about your guests, and to publish an RSVP, share, or seat-finder page;
- obtaining any consent required, especially for sensitive information such as dietary, allergy, or other health- or belief-related notes, before you enter it about a guest; and
- informing your guests about how their information is used, and complying with privacy laws that apply to you.
You grant us a limited license to store and process Your Content solely to provide the Service. You can remove published content from the web at any time and delete Your Content by deleting events or your account. Do not upload unlawful, harmful, or infringing content.
6. Acceptable use
Do not abuse the RSVP, share, or seat-finder features (for example, to send spam, to collect data you have no right to, or to overload the Service), and do not attempt to access events or data that are not yours.
7. Purchases, the Event Pass, and Pro
Seatful offers a one-time Event Pass, which unlocks full features for one event, and Seatful Pro, an auto-renewing subscription. Current prices are $290 per year or $39.99 per month for Pro, and $14.99 for an Event Pass, with a 14-day free trial on new Pro subscriptions. Prices may vary by country and may change, but we will not change the price of a subscription period you have already paid for. Taxes may apply.
On iOS (Apple)
Purchases you make in the iOS app are sold and processed by Apple through the App Store and are subject to Apple's terms. Apple processes your payment, and you manage or cancel a subscription in your Apple ID settings. Refunds are subject to Apple's policies.
On the web (Stripe)
Purchases you make on seatful.app are sold by Handler Labs LLC and processed by our payment provider, Stripe. A Pro subscription renews automatically at the end of each period unless you cancel before the period ends. You can manage or cancel your subscription at any time from your account settings, which open the Stripe customer portal; your access continues until the end of the paid period. A free trial is not charged until it ends, unless you cancel first. An Event Pass is a one-time charge and does not auto-renew.
Auto-renewal and cancellation (web)
Before you pay, we show the price, the billing frequency, and that the subscription renews until you cancel, and we ask for your agreement to those terms. You can cancel online at any time through your account settings, in the same place you subscribed, without contacting us. We will remind you of an active subscription as required by law.
Consumers in the EU, the EEA, and the UK (web)
If you are a consumer, you normally have a 14-day right to withdraw from a distance purchase. Because Pro and the Event Pass give you immediate access to digital content and services, we ask you, at checkout, to expressly request that access begin immediately and to acknowledge that you lose your right of withdrawal once it does; we confirm this in your order email. If you do not agree to immediate access, your purchase will not begin until the 14-day period ends, or you can withdraw within it for a refund of any amount paid. Nothing here removes your mandatory statutory consumer rights.
8. App Store and Apple
For the iOS app, Seatful is licensed, not sold, to you, and your use is also subject to Apple's Licensed Application End User License Agreement, except where these Terms apply instead. You acknowledge that:
- these Terms are between you and Handler Labs LLC only, not Apple, and Apple is not responsible for the app or its content;
- Apple has no obligation to provide maintenance or support for the app;
- to the extent any warranty is not effectively disclaimed, Apple may refund the purchase price (if any), and otherwise Apple has no warranty obligation for the app;
- Apple is not responsible for any claims relating to the app, including product-liability, regulatory, or intellectual-property claims;
- you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and you are not on any U.S. Government list of prohibited or restricted parties; and
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
9. Third-party services
The Service relies on Apple (iOS distribution and payments), Stripe (web payments), and our hosting and data providers Supabase and Cloudflare, to operate. Your use of the App Store is also governed by Apple's terms. See our Privacy Policy for how these providers process data.
10. Disclaimers
The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranty of merchantability or fitness for a particular purpose. We do not warrant that the Service will be uninterrupted or error-free, or that it will meet every need. You are responsible for keeping your own records of important event information. This section does not exclude warranties or rights that cannot be excluded under the law that applies to you as a consumer.
11. Limitation of liability
To the fullest extent permitted by law, Handler Labs LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost data, profits, or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited under applicable law, including your mandatory statutory rights as a consumer.
12. Indemnification
To the extent permitted by law, and except where you are a consumer acting outside a business, you agree to indemnify and hold Handler Labs LLC harmless from claims arising out of Your Content, your use of the Service, or your violation of these Terms or the rights of others.
13. Termination
You may stop using the Service at any time, and delete your account from within the app. We may suspend or end your access if you violate these Terms or misuse the Service. Sections that by their nature should survive, such as the disclaimers, limitation of liability, and indemnification, will survive.
14. Governing law
These Terms are governed by the laws of the United States and the state in which Handler Labs LLC is organized, without regard to conflict-of-laws rules. If you are a consumer, this does not deprive you of the protection of mandatory consumer-protection laws of the country where you live, and you may be able to bring claims there. Apple's standard terms also apply to App Store purchases.
15. Changes to these Terms
We may update these Terms. If we make material changes, we will update the date at the top of this page and, where appropriate, note it in the app. Continuing to use the Service after changes take effect means you accept the updated Terms.
16. Contact
Handler Labs LLC, 5510 NW 38th Terrace, Coconut Creek, FL 33073, United States, support@seatful.app. See also our Privacy Policy and Legal notice.